Field Service Technician/Engineer

This is an opportunity to become the first Field Service Engineer in WA for a growing healthcare technology business, giving you real ownership of your territory and the chance to make a tangible impact across hospitals in the region.

You’ll be ensuring critical systems in clinical environments operate reliably, directly contributing to patient safety and healthcare outcomes

• Take ownership of a WA service territory, primarily across Perth Metro with future regional exposure

• Join a high-performing national team known for technical excellence and customer delivery

• Work with advanced healthcare technologies including operating lights, pendants, monitor arms and digital ORs

• Enjoy a high level of autonomy, working from home when not onsite

• Be part of a business experiencing strong growth across Australia and New Zealand

• Carry out servicing, preventative maintenance, and fault diagnosis across installed medical systems

• Perform system checks, calibration, and troubleshooting to ensure optimal performance

• Provide timely fault rectification and technical support to hospital clients

• Deliver detailed service reports and recommend improvements to reduce failure rates

• Support installation projects, including commissioning, testing, and customer training

• Work closely with internal teams and supervise contractors to ensure quality standards are met

• Act as a trusted technical expert, supporting both customers and internal stakeholders

• 2–3+ years’ experience in a Field Service, Technical, or Engineering role

• Background in biomedical engineering, electrical, mechanical or similar

• Experience working with low voltage systems, instrumentation, mechanical or digital systems

• Basic to intermediate understanding of IT networks

• Strong fault-finding and diagnostic capability

• Ability to work independently, manage your time, and own your territory

• Excellent communication skills and a strong customer-first mindset

If you're interested in exploring this role further, get in touch with Casey Duggan (casey.duggan@onemd.com.au)