Relationship & Commercial Manager (NSW/ACT)

• Opportunity to pivot from  Medical Devices  into healthcare operations while leveraging  relationship and commercial skills

• Enjoy a  flexible, largely remote role  with some on-the-road engagement

• Step into a  high-impact, commercially focused role  within a fast-growing urgent care network

• Influence how urgent care is delivered by  building long-term relationships with doctors

The company in question is one of Australia’s largest primary healthcare providers, operating a national network of GP clinics, dental, allied health, and  Urgent Care Centres . With a strong focus on accessibility, quality care, and clinician support. The organisation plays a critical role in relieving pressure on hospital emergency departments.

The organisation is continuing to expand its urgent care footprint and is investing in commercial roles that ensure  high-quality, sustainable workforce delivery  across its ANZ network.

As  Relationship & Commercial Manager , you will be responsible for ensuring Urgent Care Clinics are consistently and safely staffed by owning the  end-to-end doctor workforce lifecycle . This is a commercially oriented relationship management role, focused on engaging existing doctors, increasing shift uptake, and improving long-term retention within urgent care.

You’ll work closely with doctors, operational leaders, and clinical stakeholders to balance workforce supply with service demand, supported by a small coordination team.

• Building strong, trusted relationships with urgent care doctors to drive engagement and retention

• Increasing shift fill rates by influencing doctors to take on additional urgent care work

• Understanding individual doctor motivators (e.g. work-life balance, predictability, earnings) and tailoring engagement accordingly

• Overseeing doctor rostering, workforce planning, and coverage across assigned centres

• Leading and supporting Urgent Care Clinical Coordinators who manage day-to-day scheduling

• Using workforce data to forecast demand and plan for peak periods and contingencies

• Acting as the key link between doctors, operations, and clinical leadership to resolve issues quickly

• Strong background in  relationship management, commercial engagement, or consultative sales

• Experience working with  clinicians, surgeons, specialists, or senior healthcare stakeholders

• Comfortable balancing  commercial outcomes with operational delivery

• Proven ability to influence behaviour and drive uptake without formal authority

• Healthcare experience ( medical devices ,  hospital BD  highly regarded)

• Will suit candidates seeking a  career pivot from device sales into healthcare sales/ operations

If this sounds like a role for you, please apply or reach out directly with any questions:
David Bayliss  david.bayliss@onemd.com.au