Scheduler - VIC

The main responsibility of the Scheduler is to ensure effective coordination, control and monitoring of all Orthopaedic kit room functions for the timely dispatch of instruments and implants to customers and their subsequent return back to the loan set division on a daily basis. 

Key Responsibilities

• Daily Administration of Branch ensuring all cases/ bookings are completed in a timely manner in order to meet customer KPI’s. Communicate effectively to determine full requirements of cases and ensure adequate equipment will be provided prior to the operation. Responsible for verifying correct booking information and assigning the preference, to minimize impact to patients / surgeons / sales rep. 
• Track loan sets by operation date to help expedite return to Loaners and assist to improve the flow of loan bookings.
• Maintain inventory control on a daily basis to ensure availability of implants / instruments for case coverage in a timely manner. Work closely with the customer service team to monitor back order report ensuring bookings are maintained and supplied in full. Create, maintain and update surgeon preferences.
• Monitor the receivable & dispatch process of loan set/ equipment ensuring they are intact and in condition to be reissued in a timely­­ manner. Ensure hospital requirements are met and within the specified timeframe in relation to Branch KPI’s. 
• Identify discrepancies in bookings, ensuring Corrective and Preventive Actions (CAPA) takes place to minimize Company risk.

Required Skills & Qualifications

• Certificate in warehousing procedure and purchasing or related will be highly regarded. 
• Proven experience within a customer service/ supply chain/ warehouse environment
• Strong communication skills with the ability to listen, understand and respond effectively.
• Role opened to NSW, QLD and VIC based candidates as we have requirements in multiple locations

Contact Joe Cox for more information!
joe.cox@onemd.com.au 
0403 560 028